A little help to
keep you going.
Questions about your journal, your buddies or Premium? We’re here to help you get back to your day.
Get in touch
For help with Go For Green, email the Korudaz team.
Email support ↗To help us understand the problem, please include:
- Your device model and iOS version.
- Your Go For Green app version, if known.
- What happened and what you expected.
- A screenshot, if useful, with personal details hidden.
Please don’t send passwords, payment card details or sensitive health information.
Common questions
What can I use for free?
You can record your daily green, amber or red check-in, connect with one friend, see their daily check-in and send encouragement.
What does Premium include?
Premium adds your journal calendar and planner, weigh-ins and weight trends, longer-term progress, shared weekly and monthly summaries, and up to five diet buddies.
Each person chooses whether to upgrade. A free buddy can keep sharing with you when you choose Premium.
I subscribed, but Premium is still locked.
Open the Premium screen in Go For Green and tap Restore purchases. Make sure you’re using the Apple Account used for the purchase and have an internet connection.
If access still hasn’t returned, close and reopen the app, then contact us if the problem continues.
How do I cancel my Apple subscription?
- Open Settings on your iPhone.
- Tap your name, then Subscriptions.
- Select Go For Green and choose the cancellation option shown.
Deleting the app does not cancel your subscription. Read Apple’s cancellation instructions.
How do I request a refund?
For a purchase billed by Apple, submit your request to Apple. Refund eligibility is determined by Apple.
Why is my progress view empty?
If you’ve only just started, you may not have enough recorded history to show progress yet. Add your daily check-ins and any weigh-ins you want to track. If existing entries appear to be missing, contact support before deleting or reinstalling the app.
How do I ask about my data?
For privacy questions or a request concerning your Go For Green data, email enquiries@korudaz.com with the subject “Go For Green data request”. Please don’t include your password.
Go For Green is a daily tracking and encouragement tool. For advice about your health or weight, speak to a qualified healthcare professional.